• Review the equipment installation requirements with the Installation Project Manager, carrying out installations to the design specifications and Solotechs’s quality standards.
• Liaise with customers to ensure needs are met in a timely fashion, whilst ensuring end users of systems and equipment are correctly trained.
• Accountable for ongoing service and maintenance of installations, ensuring detailed and accurate service records are maintained.
• Responsible for safe working practices within the department, including the correct operation of tools and equipment
• Assisting with stock management using the Company asset-tracking software
• Responsible for diagnosis and repair of professional audio, lighting and video systems and equipment to component level following implemented procedures, both on and off site
• Responsible for safe working practices within the department, including the correct operation of tools and equipment

• Educated to degree level (or equivalent) or equivalent working experience

• Full, Clean UK Driving Licence
• Right to work and remain in the UK

• Technical experience of professional audio equipment / audio systems (including setting up, installing, operating and servicing), particularly Soundweb & DME (Q-Sys would also be beneficial)
• Knowledge of lighting or video would be beneficial
• Aptitude for working with electronics
• Good communication skills and customer service skills including telephone manner.
• Willingness and ability to learn quickly
• Competent with the use of computers and ability to use databases.
• Initiative and the ability to work unsupervised, whilst recognising when to ask questions.
• Flexible and adaptable with the ability to multitask and remain calm under pressure – the role is pivotal to the smooth running of the office and dealing with customers.
• Membership of ISCVE an advantage.

Please apply via email to jamie.roose@solotech.com