We have the immediate requirement for an experienced Audio-Visual Installation Engineer with hands on experience of the installation and maintenance of audio-visual systems to join a friendly and passionate team completing projects across the UK.

Duties of the AV Installation Engineer include:

• Taking a lead in the installation, testing and commissioning of AV projects.
• Transporting, assembling, and disassembling AV equipment.
• Using inventory software to organise stock and materials in preparation for installations.
• Reporting to the Technical Director.
• Contributing to AV documentation such as customer user guides.
• Providing an efficient maintenance service for customers signed up to maintenance contracts.
• Arrange warranty replacements, repairs etc. as required.
• Respond in a timely manner to customers requiring emergency assistance (system failure/user error).
• Reply to client correspondence and log maintenance reports in the CRM.
• Provide advice, guidance, training and support to customers.
• Develop and promote a positive customer service ethic, provide the highest level of customer service to all clients.
• Attend all required professional development initiatives and work towards a training programme.
• Cultivate an expert knowledge of all common AV disciplines: audio, visual, lighting, networking, video conferencing.
• Attend regular staff reviews.
• Where requested undertake any other duties that can reasonably be expected to fall within the scope of this role.
• Support in the organisation and attendance of trade shows.
• Undertake duties with a full understanding of the Health & Safety implications and attend H&S training.
• Adhere to company policies and procedures.

• Ability to read and understand technical drawings and cable schedules.
• At least 5 years industry experience terminating cables, including, soldering, crimping and working with network and antenna cabling
• Excellent troubleshooting skills and technical fault finding.
• Firm understanding of processing control, routing, and audio video signal paths.
• IT skills: Knowledge of control software such as DANTE.

• Professional and respectful attitude towards clients and colleagues.
• Must be able to display empathy and be of a helpful nature.
• Recognise accountability for own tasks.
• A keen eye for detail and precision
• Punctual and reliable.
• Willingness to learn, follow processes, and be pro-active.
• Ability to work on own initiative and as a team player.
• Physically capable of moving AV equipment (which in some cases may present a physical challenge).

• Eligible to legally work in the UK
• 5+ years relevant AV experience
• CSCS or ECS Card
• Full clean drivers’ license
• Fluent in English

• A-Level or BTEC qualifications
• Degree level/equivalent experience in a relevant field e.g. sound engineering
• Electrical qualifications – desirable but not essential
• Experience of working in places of worship or historic buildings
• AVIXA CTS qualification
• ISCVE membership an advantage

Starting Salary: £22,000 – £28,000 (dependent on experience)

Please apply via email to recruitment@dsavltd.co.uk stating the role you are applying for.

Deadline for applications is noon on Monday, 12th July 2021.