News

Job Vacancy: Audio Visual Installation Engineer

Company: Distributed Sound & Video Ltd

Job Title

Audio Visual Installation Engineer

Location

Raunds, Northamptonshire

Position Type

Full-time

DSAV are specialist audio-visual installers for Places of Worship and community initiatives across the UK. For 15 years DSAV has built its reputation on delivering exceptional audio-visual solutions that have a positive impact on local communities.

Highly motivated with a keen eye for detail, you will be responsible for leading the installation of AV projects. Customer focussed and empathetic, you should be able to confidently provide both remote and in-person technical support.

Roles & Responsibilities:

We have the immediate requirement for an experienced Audio-Visual Installation Engineer with hands on experience of the installation and maintenance of audio-visual systems to join a friendly and passionate team completing projects across the UK.

Duties of the AV Installation Engineer include:

  • Taking a lead in the installation, testing and commissioning of AV projects.
  • Transporting, assembling, and disassembling AV equipment.
  • Using inventory software to organise stock and materials in preparation for installations.
  • Reporting to the Technical Director.
  • Contributing to AV documentation such as customer user guides.
  • Providing an efficient maintenance service for customers signed up to maintenance contracts.
  • Arrange warranty replacements, repairs etc. as required.
  • Respond in a timely manner to customers requiring emergency assistance (system failure/user error).
  • Reply to client correspondence and log maintenance reports in the CRM.
  • Provide advice, guidance, training and support to customers.
  • Develop and promote a positive customer service ethic, provide the highest level of customer service to all clients.
  • Attend all required professional development initiatives and work towards a training programme.
  • Cultivate an expert knowledge of all common AV disciplines: audio, visual, lighting, networking, video conferencing.
  • Attend regular staff reviews.
  • Where requested undertake any other duties that can reasonably be expected to fall within the scope of this role.
  • Support in the organisation and attendance of trade shows.
  • Undertake duties with a full understanding of the Health & Safety implications and attend H&S training.
  • Adhere to company policies and procedures.

Technical Skills:

  • Ability to read and understand technical drawings and cable schedules.
  • At least 5 years industry experience terminating cables, including, soldering, crimping and working with network and antenna cabling
  • Excellent troubleshooting skills and technical fault finding.
  • Firm understanding of processing control, routing, and audio video signal paths.
  • IT skills: Knowledge of control software such as DANTE.

Personal Qualities:

  • Professional and respectful attitude towards clients and colleagues.
  • Must be able to display empathy and be of a helpful nature.
  • Recognise accountability for own tasks.
  • A keen eye for detail and precision
  • Punctual and reliable.
  • Willingness to learn, follow processes, and be pro-active.
  • Ability to work on own initiative and as a team player.
  • Physically capable of moving AV equipment (which in some cases may present a physical challenge).

Essential:

  • Eligible to legally work in the UK
  • 5+ years relevant AV experience
  • CSCS or ECS Card
  • Full clean drivers’ license
  • Fluent in English

Desirable Skills:

  • A-Level or BTEC qualifications
  • Degree level/equivalent experience in a relevant field e.g. sound engineering
  • Electrical qualifications – desirable but not essential
  • Experience of working in places of worship or historic buildings
  • AVIXA CTS qualification
  • ISCVE membership an advantage

Salary:

Starting Salary: £22,000 – £28,000 (dependent on experience)

To apply

Please apply via email to recruitment@dsavltd.co.uk stating the role you are applying for.

Deadline for applications is noon on Friday 21st May 2021, applicants must be available for interview on Friday 28th May.