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Company: CIE Group Ltd

Job Title

Sales and Customer Services Co-ordinator
(Access Control and AV)



Position Type


Leading UK Access Control and Audio Visual distributor – CIE-Group – has an exciting opportunity for a Sales and Customer Services colleague to join our Nottingham-based business-to-business sales support team.

Based in our Nottingham office, you will join our energetic, award-winning team, providing a proactive approach to support sales and customer enquiries for our leading IP access control, door entry and audio visual product lines.

If you are a strong team player, great communicator and with an ability to deliver exemplary customer services, then we have a great opportunity to join one of the UK’s most innovative business-to-business distributors, working on some of the largest and most exciting access control and AV projects throughout the UK.

Your day-to-day responsibilities will include:

  • Provide front line Sales & Customer Service Support
    • Sales enquiries
    • Quotations
    • Invoice Queries
    • Despatch Queries
    • Returns Authorisations
  • Accumulate such product knowledge as will enable you to carry out your function effectively.
  • Provide support and assistance to field sales staff.
  • Assist with market research.
  • Make occasional visits to customers and trade exhibitions with the Sales team. (These may require absences from home).

Skills & Experience:

  • Customer service or internal sales experience
  • Eloquent telephone and customer manner
  • Interest in technology
  • Energetic, enthusiastic with an enquiring technical mind
  • Confident communication skills with customers and suppliers
  • Highly efficient and able to make calculated decisions
  • Happy to work on own initiative to self-created schedules
  • Friendly, honest and presentable
  • (The ability to stay away from home for occasional short periods of time is essential to this position)


£20,000 per annum

To apply

If you are interested in learning more about this exciting opportunity to join our award-winning team, please contact Group Sales Director – – or apply now with an up-to-date CV.

Steve Collin
Group Sales Director
CIE Group Ltd
3 Widdowson Close
Blenheim Ind Est