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Company: RG Jones Sound Engineering
Founded in 1926, RG Jones is the longest established AV company in the UK. Decades of experience has fostered a deep understanding in how to deliver the right solution, whilst ensuring surroundings are not compromised.
Building on the past and investing in the future.
Key Responsibilities:
Management and supervision of technical and logistical requirements for the Sales and Installations Department. You will work from the main office and on site both across the UK and abroad.
- Responsible for creation and management of AV systems, maintenance contracts, ascertaining and satisfying general customer requirements, day to day department logistics including: engineer scheduling, stock management, CRM database operation and process development, staff training management, H&S compliance, project support, costings and budgets
- Technical support to sales team
- Liaison with department staff, customers, consultants, architects, builders, sub-contractors and suppliers
- Liaison with clients and engineers to ensure accurate diagnosis and resolution of equipment failure/faults.
- Contribute to the technical design and delivery of projects.
- Build and maintain relationships with suppliers/partners.
- Responsible for booking engineers, plant, access and vehicle requirements.
- Responding to client requests.
- After sales support and contribution to high levels of customer satisfaction
- Preparation and presentation of tenders, proposals and RAMS.
- Preparation of project documentation including O&M manuals and technical submissions.
- Technical support to all areas of the company
Key Skills & Achievements:
- Interest in maintaining and expanding knowledge of technical developments and changes within the AV industries.
- Good communication skills, verbal and written.
- Good knowledge of PA systems, projection and display systems, AV control systems, digital audio systems and IP network systems.
- Contactable out of hours.
- Courteous and articulate manner
- Ability to perform well under pressure
- High standard of personal presentation.
- Full, clean driving licence
- Understanding of relevant standards and regulations
- Membership of ISCVE an advantage
- Good I.T skills, including knowledge of AV and CAD software.
- Some weekend and evening work
- The ability to work unsupervised.
- Self-motivated and keen to develop the role
Salary:
Competitive
To apply
For further information, please send a covering letter and CV to vacancies@rgjones.co.uk
