Members - Colleen Heard

Colleen Heard

ECS Scheme Administrator

Colleen joined the ISCVE administration team from the financial sector in May 2017.

Colleen’s primary role is administering the ECS Scheme for members, which involves assisting with any queries, offering guidance, processing the assessments and card orders, and organising the ECS related training courses.  ISCVE members are always pleased to have her support to help them navigate the Scheme from start to finish.

Colleen works hard and efficiently to make sure the applicants have a great result from the process, and her friendly nature and sense of humour make it a pleasure to deal with her.

As well as the ECS card scheme, Colleen also supports the Business Manager with other administration tasks within the Institute.